We bought our first house this year, and it was vacant for a few months which lead to a slight spider issue. We have been with Preventive for a few months, and the service has been exceptional. Within 24 hours of our first spray, our bug issues dramatically decreased.After our second spray, we spotted ants near our puppy's bed about a week later. I called and was immediately scheduled for a respray. The technicians that come to my home have always been very thorough and will spray or add traps if we've seen bug activity anywhere. I'm grateful we are no longer dealing with spiders and also glad for their exceptional customer service. I would highly recommend them.