Lunch on a Saturday, they were NOT busy. However we had to get up and get our own menus after waiting about 5 min. Couldn't get the bartender or waitstaff attention because they were in deep personal conversation. (This happened the entire visit). Worst grilled chicken sandwich I've ever had. Flavorless and very tough. I couldn't eat it. Husbands burger was ok but the bun fell apart (too old maybe?). I've had an ok experience here before ordering wings but not sure I would come back