About: http://data.yelp.com/Review/id/culxA26BhqBQH9e12m6qZg

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About: http://data.yelp.com/Review/id/culxA26BhqBQH9e12m6qZg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2018-06-17 00:00:00 (xsd:dateTime)
itemReviewed	The Blue Skillet
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	I normally order to go all the time and have had no issues. I love blueberry hills food, and let's be honest, this a blueberry hill location under a new name. However, from today on I will no longer be a patron. I called in to order like normal and there was no answer. I double checked that the number was correct and called again 5 different times with no answer. No worries, I guess they are busy... I called again a 6th time and was placed on a 15 min hold In which I finally just hung up. I decided to just go down to the location and make a to go order in person. I'm normally a pretty easy going person. I ordered a meal with some substitutions because all of their meals are very carb heavy and I am trying to cut back on my carb intake. The meal came with two sides of carbs that equals out to $4.98 a la Carte. I wanted a simple substitute of a side of bacon. The waitress had to go to the supposed manager 3 different times before coming back to tell me they could only substitute with more carbs. They have no idea that I was the one that called in and was put on hold for entirely to long, busy or not, that really is unacceptable and now I'm pissed. I let the waitress know this little fact and all I'm asking for is a small substitute that is a $1.79 less than the two sides of carbs. It wasn't the price I was worried about paying, the meal would've still cost the same and actually more because I was asking for other additional sides that the meal normally doesn't come with. It was the principle of a simple substitution that the supposed manager still couldn't accept. One item to replace two items. As a manager myself, I know these things can be done. Managers are supposed to help de-escalate a situation. Not make it worse. I wasn't asking for a free meal or to have certain things free, I was asking for a direct substitution that ultimately costs the company less. At that point they lost my patronage and I easily spend $100/month plus sometimes at their joint. I will gladly drive to a Real Blueberry Hill from now on.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Sarah

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