This review is for the Primm on Stateline, the rooms are nice, the slots are ok, but the management need to do something about some of thier employees, they need better people skills being rude just dos not cut the mustard, I worked customer service for better than 40 years and when a guest speaks to one employee ignoring them is not the answer being polite gos a long way. I was standing in line on my last visit, the second day of my stay my key did not work so rather than be rude by budding up in line i peasantly got in line and waited with every one els only to have the clerk at the dest allow a guest to move infront of me when i was up i than said wait a minute im next, she than said he is a platinum card holder, ok how did she know i was'nt , this typ of unprofessional conduct is not acceptable, i than brought this matter up with thier suervisor and got an apology hopefully this will not happen again.