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  • I had the worst experience at our stay. We have been staying very summer for the past 10 years. Our kids grew up with our stay at the Marriott a family tradition This year was a disaster. Our room was supposedly an upgrade yet there was no separate glass shower as we had requested. The service at the pool was horrible. The waiter came by twice without our drinks. We waited 45 min Our room has a out dated tv that barely changes Chanel's. It's so frustrating. When u open the bathroom door it hits the closet and closes on the person trying to get through. The pool area is FILTHY with empty cups beer cans and trash. It smells like urine and vomit when you walk on the concrete. The bathroom mirror looks like it hasn't been cleaned in months. The pool closes to early. There is nothing for adults to do after 10 pm it's like a senior citizen center closing down after 9 at night. Other resorts allow their guests to enjoy the facilities until midnight even all night at Hyatt at gainey ranch. I can honestly say I will never consider a stay at this resort again. Poor service. Dirty property and outdated rooms. Very disappointed.
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