The dentist (beautiful black lady) who did my exam was lovely! Her staff on the other hand, completely unprofessional. I scheduled a 6 month check up as a new patient. I told them I needed a 6 month check & cleaning. My appt was for 10:30am. I got there. Wasn't seen until 11. My X-rays weren't taken until after 11. My exam was done around 11:30. At noon, a lady came in and said they didn't have time to do my cleaning but I could come back another time. I asked her why. She said because I was a new patient and I was scheduled for a check up/exam ONLY. I then told her I scheduled a 6 month check which was supposed to include the cleaning. She told me I was right (she had my bill in her hand. $0 for exam + cleaning covered by insurance) BUT they were behind. This was something that could've been communicated to me when I arrived. I would've gladly rescheduled instead of being at the dentist for 1.5 hr for about 10 minutes of X-rays and an exam. I won't be coming back.