yes, it is sometimes understaffed but the food is absolutely amazing! i know when the food is good when i come home and i don't have to drink 2 gallons of water to quench my MSG induced thirst!!!!!! i drank the whole bowl of pho soup and i felt fine afterwards when i came back home. i have had only the pho noodles and the rice rolls with pork inside it and both were very yummy!!! the sauce was perfect but one thing i did not like which is not a huge deal but i still have to mention this was the the bean sprouts that comes the pho was already cooked/boiled. this is mistake. the cooking of the sprouts changes the texture and the taste of the sprouts.
all you millennials have fancy smart phones, right? go on them while you wait for the food! it will be worth it.