Honestly, I'm pretty lenient when it comes to bad service. However this Red Robin's takes the cake!
We waited 20 minutes from the time we ordered to the time we got our food! Come on! That's a lot of sitting around just starving. I ordered the Wedgie burger (protein burger) and there was a TON of mayonnaise. I thought "no biggie, I'll just scrape it off" 10 minutes later...I'm still trying to remove all the mayonnaise! It was absolutely disgusting! I almost filled our sauce cup with mayonnaise
Also, bottomless fries? I swear that was a thing there...but their service was so bad, the table behind us asked for more fries...and it came so late, the server has to ask "did you still want these", because they were clearly finished with their meal. I had the same exact thing happen to me, except nobody asked if I still wanted them...they just dumped the basket onto our table and walked away.
One thing I'm certain of, is that's the last time I'm ever going there. Not worth it!