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  • I am very upset came in with the ad to purchase 2 items offer is on sale and you get $5 gift card. I asked the checker Theresa on check out number 4 how do I get the free $5 gift card. She said you don't. I requested an ad to show her the sale. She had one at the check-stand and then said I had to purchase what is in the picture. I said that picture is only for reference to the consumer but the fine print says root touch up. I asked her to call a manager. The manager a black lady with short hair who was totally clueless probably just filling in said it has to ring up $6.99 and this is ringing $6.89. I then said the sign is under this product can't you fix it? She said no. I then asked the cashier and manager to void the sale. Walked back pulled the tag off went to another checker it rang and flagged to scan a gift card. She then handed to me a $5 gift card. After I spent my $100 walked over to register 4 handed it to Teresa and said here it says $6.89 and free gift card. It would have been nice if you would have done your do diligence she then became confrontational and said I am not a manager. But hey I had to ask you 3 times to get one. Which was like pulling teeth. You didn't get that it doesn't have to be 4G like the pic. This checker Teresa She does not belong on the front lines. The want a be manager needs a lot more training and manners.
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