My wife and I were planning to skip on a videographer, but last minute we came across some extra funds. So we decided to splurge on video service and we were extremely happy we did. We got married this past April and we didn't start looking into a videographer until late Feb/Mar. We decided on Memory Lane based on the the quality of work shown in examples and the product being provided (we checked with other competitors and were offered a 15min highlight video for $1000+ from one company).
From the beginning, Ricky was efficient and professional accommodating to the tight deadline. He made the paperwork process effortless (I thought it might be harder as this was a destination wedding for us). Leading to our wedding day, Ricky and his crew explained the entire process and how they would be working throughout the day. It was great being prepared and knowing everything prior to the event. On the day, the 2 videographers were awesome! Great to work with and very personable. From the start you could tell these guys were seasoned pros and knew what they were doing. We couldn't ask for a better experience. Needless to say the event went smoothly and was so memeorable. In less than a few months we got the finished product. It was everything we wanted and more. The edited footage was a high quality produced video and not a cheesy video that was just captured by a company w/ HD cameras. The parts of the Q&A section weaved into the video was such a nice touch (you'll understand when you hire these guys). As a previous art major who has done video editing, trust me countless hours are taken to produce a finished product and these guys are top notch.
If you are thinking twice about going with Memory Lance, do yourself a favor and don't. Just go with them and you won't be disappointed. 5 stars across the board from customer service, great staff, and top quality work.