Go forth and get your head examined by one of the fine stylists at Hair Again!
I went in to see Cyndi, a friend from college that I haven't seen in forevers, and she gave me a fantastic new (edgy and asymmetrical) 'do, and I was absolutely confident because she was absolutely fearless in her approach to me having a coiffure tantrum and chopping off my hair.
The studio owner Kara came by my chair to visit and offer input on the overhaul of my hair, and naturally she's as sweet as pie.
Don't listen to me, just make an appointment and get your hairs did!
PS I just read the ridiculous bad reviews and want to point out that irrespective of what the customer experienced, the owner Kara spent hours and REFUNDED HUNDREDS OF DOLLARS to make it right and the people did not bother to edit their reviews to reflect that the problem was addressed.
The keys to avoiding those situations are simple: Communicate IN FULL with your stylist, before during and after your appointment. Do not lie at the end of the appointment saying everything is fine if it isn't, because the minute you do that, YOUR integrity is in question and your complaints take on an air of bullshit when you decide to whine on Yelp.