| rev:text
| - Shit beer selection. On tap tonight was Sprecher's Root Beer, a blonde ale from Huron, Fantasy Factory, and a hard cider.
To top off the experience, they denied entry of my friend's service dog because he didn't have a vest on. The employee asked if it was a service animal which my friend replied yes and he was still denied entry. The manager, Mike (or Mark, can't remember) just reiterated the previous response.
Here's what the American Disabilities Act states straight from their website:
Q8. Do service animals have to wear a vest or patch or special harness identifying them as service animals?
A. No. The ADA does not require service animals to wear a vest, ID tag, or specific harness.
Q17. Does the ADA require that service animals be certified as service animals?
A. No. Covered entities may not require documentation, such as proof that the animal has been certified, trained, or licensed as a service animal, as a condition for entry.
https://www.ada.gov/regs2010/service_animal_qa.html
They really dropped the ball on this one, not to mention grossly discriminated against my friend according to the law.
This blunder is right up there with when Grandpa's Pizzeria asked a nursing mother to go to another room.
Train your employees, it will be less of a headache than to become the next persona non grata.
|