Ordered a pizza for delivery at 8:30pm since we had guests over. They said it would arrive in 30min. The location was literally 2km away. They asked for our number in case of anything and we fully gave our address and directions on how to get to our location. 9:44 no call or pizza. We call back they said he's on his way and that when he arrives call us back to get a discount. 10pm. Still nothing. Call at 10:10 to cancel. Our guests left. 10:25pm they call back asking us to "open our FaceTime" and that they were on our street. Poor customer service. Poor communication within their establishment. And no appologizes from the establishment what so ever. Very unprofessional. Extremely disappointing. Would rank 0/5 if possible.