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  • Booked hotel room on a holiday weekend before resort fee has activated. So we were happy the extra charge was not placed on our bill, nor did we have to pay a parking fee. I must say that the room was clean and modern, which was expected after the big remodel. I was surprised to learn that this hotel no longer is part of the Freemont Experience association due to some dispute with the group. There was a long line to check in and the usual security guard to check hotel cards before you got on the elevator. Found that to be a false sense of security. The Asian cafe in the lobby served good food for the price and the cupcake shop had very good quality cakes. Where I had the problem was housekeeping never came to clean our room. We tried to call twice and was placed on hold for several minutes. Finally my husband went down to the lobby to complain and he was told housekeeping second shift doesn't start until 6 pm. So we waited and waited..no one ever came up. I found the housekeeping closet open and helped myself to water and clean towels. I was not going to do the bed linen too. Nothing was ever resolved and so I had to post this review. With so many hotel options in Las Vegas, I don't plan on ever staying here again. By the way, fair warning that there is train track in the back of the hotel. Pretty regular train schedule, even in the middle of the night.
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