While shopping at Vaughan mills this evening I decided to stop at pickle barrel for dinner. Upon waiting for the hostesses to finish their conversation to request a table; I was a witness to them dropping at least 3 (loud) f bombs while being ignored. So not welcoming when entering a restaurant. If I had children I would've walked right away.
Anyway, to the meal; I ordered the fish tacos (which were just okay), and the super berry kale salad, which was phenomenal! One of the best salads I've ever had. I also had the blueberry lemonade safe drink. It was great too. I am writing this review while waiting for my sever to take my dessert order, it's been awhile so for efficiency I decided to write now.
The restaurant seems very dead and overstaffed, and the people working don't seem to care about quality service.
I really think this restaurant could use a manager on site (if there isn't one here now, I hope not). Operationally speaking it seems as though almost everyone here isn't concerned with the guests experience. The bus boy just cleared the table beside me, and took all of the half full glasses and poured the liquid into a bin and left the bin inches away from me on the booth seat. This was the most unappetizing thing I've ever experienced in a restaurant. I had to ask him to move it and blame it on me having a weak stomach... I mean I didn't want to be rude, but ANYONE would be grossed out by that.
There are definitely some changes that need to be made to bring and keep the type of crowd that pickle barrel appears to attract. If this was a small run down dive, service and behaviour above wouldn't be so alarming.
Food was 4* service and overall experience 1*... disappointed as I've been to pickle barrel Sherway gardens and had amazing service there every time.