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  • I want to start by saying that we've ordered from here a few times before and we've never had an issue, however, we've always picked up the pizza, never had delivery before. I order online for the first time and set it up for delivery. When I finished, the email said it would be a 65 minute wait. Well being pregnant and very hungry, I did not want to wait. I called the store and asked if I could pick it up instead because I live close by. The young girl on the phone said that it would be fine to pick it up and it would be 25 minutes. We arrived about 20 minutes later to pick it up and we were informed that it was already out for delivery. We were a little frustrated but said okay. We made it home in about 3 minutes and the pizza had not yet arrived. I called the store and she informed me that the driver had one other delivery and that he'd be there soon. I waited another 15 minutes and called the store again. I spoke with a man and he made contact with the driver and said it would be 5 minutes. The driver did show up 5 minutes later with a pizza. Well, we also ordered garlic knots, garlic bread, fingers and fries!! The driver had no idea that he was supposed to get the other stuff. I immediately called the store and the young woman said, "yea, the other food is here". What the?? I had already called 2 times and not once did they say that the other food was left behind. So this has now been over an hour since we ordered and all our food wasn't even delivered. The girl put the man back on the phone and I tried to explain the situation, the male pig decided to tell me, "before you even talk, listen to me...". Are you kidding me? My husband then got upset and told the driver to forget the whole thing. I hung up on the jerk on the phone and that was it. I never got an apology or a phone call back trying to keep my business. I am absolutely appalled by the service we received. No one seemed to care. So here I am, many hours later, still hungry.
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