First I will say that the staff is quite friendly and did fix my tool that I brought to have them fix however, when I dropped my tool off I made an agreement with the manager that they would call me if the charges for the repairs were over $60 (as is wasn't worth much more than that to me) when she called me today and told me my tool was finished (after only 4 business days)but my total was almost 30 more than it should of been without getting my authorization first. They finally went down to 65.32 or something after I expressed how I wasn't pleased with the way things were handled. A fair price from a good business. I would recommend and return again