At first I was extremely disappointed with this dealership.
I was sent here through the USAA buying program for a 2009 KIA. I spoke with the Internet manager who said he would check on the vehicle. He called me back to say that the vehicle was with mechanics getting checked out. He said he would call me back to let me know if I could test drive it. The weird part, which didn't come together until later, was how he kept telling me how the USAA price was wrong. No return call, I even sent him an email.
I waited until they were closed to review to see if even my email would be replied to.
I did receive a reply Monday morning stating that he had returned my call and left a message, just did not receive any message.
As an update, the manager did invite me down to view the vehicle and they went through their price basis on the car. My impression of the True Car Price being the sales price was apparently misguided, as there is fine print on fees and costs.
I appreciated them reaching out me and the customer service they exhibited, even though we were not able to make a deal, I would consider this dealership in the future.