I was only in here for a quick in and out looking for the Criterion Collection edition of In the Mood of Love for a friend of mine.
To be honest, I hadn't really been trying hard to find it. I'd just occasionally walk into a Sunrise or whatever movie store I might come across in my travels to see if it was there. Happened to be around Bay that day and remembered that this place existed.
I was extremely encouraged to see the system they had set up to handle buying and renting videos (shelves full of covers of movies with white and red tags velcro'd onto them; you took the white to the counter if you wanted to buy a movie and the red if you wanted to rent it).
Their collection of the Criterion Collection was hugeeeee. I was so happy to see so many of them all together in one place. Quickly found the movie I wanted to buy, took the white tag to the counter, bought it, and left a very satisfied customer. Positively swaggering with the confidence in knowing that if I ever needed to find another movie to buy, this would be my first place to look.