Came into the store to switch providers, waited 2 hours still haven't gotten any service. We were jumped in line and told the employees but they didn't care or try to service us. Told the manager and he didn't didn't do anything but shrug it off. They have a list out front for "who's next" but are not going in order. Please avoid this place. This is the second sprint I have been to today where we've been jumped in line and employees didn't address the issue. Even though we've waited for hours. If I could do all my service online and about the stores, it would be fantastic.