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| - Pom has wonderful food and the atmosphere is nice however today was not as positive as my previous visit (7th Street location). We were greeted on entering and seated after a couple minutes then waitress "Natalie" asked if we had any questions about the menu and took our order. After about 20 minutes, I asked Natalie if we could have our drinks and her response was "I'm at the mercy of....we are short staffed". After another couple minutes, she did bring our drinks. We continued to wait with no additional interaction with the waitress although another lady came by to ask if we were still waiting on food and she would check on it. No word from her or the waitress even though Natalie did walk by several times. On taking in the activity, we noticed the kitchen prepared dishes piling up on the counter. It appeared to be so many that they were running out of room to place the finished dishes. Granted, they were busy however prepared food just sitting on the counter was concerning. At close to 45 minutes with no word and no meal, we were increasingly frustrated and while not their concern, I had taken a couple units of insulin prior to entering the restaurant in anticipation of being able to eat. At 45 minutes though, with mounting frustration and being alerted to dropping blood sugar, we decided to leave. Needless to say, it was immensely disappointing and very frustrating. Appearances can be deceiving so with the crowd attending the restaurant and lack of service, we can only assume this was either mismanagement of the restaurant, kitchen, and staff plus there not being enough staff or this was just a difficult day for them.
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