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  • I was a bit worried when I read some of the previous negative reviews,....okay, more than a bit worried, very worried. I felt like with my dog's eye condition, I didn't have much choice if I wanted to see a specialist. I went with as positive an attitude as I could and hoped for the best. Surprisingly and thankfully, my experience was great. We were seen right on time. The facility was clean and modern. The tech was super nice, caring, and more knowledgeable than I would have expected from a tech. The doc was the dark curly haired lady from other posts, her name is Dr. Lisa Felchle. I found her to be caring, friendly and concerned. She was also extremely knowledgeable about my dog's eye condition, that it is congenital for this type of dog, exactly what is needed, what to expect, etc. She also didn't push me for extra services or medications. In fact, she and the tech pointed out that one of the drops may be less expensive at Walmart than buying/renewing directly from them. She was great and I was happily surprised with the whole experience. Less than 2 months ago, I had a bad and very expensive experience at the animal hospital that is attached to Eye Care for Animals. I was strapped with a $1,500 bill with no diagnosis, no medicine, no idea what the problem was, no idea why it happened, and no idea how to keep it from happening again. The vet/doc was about 26 years old, was clearly fresh out of school and had no idea what was happening or how to communicate - she used every medical term she heard in school and was nebulous and confusing about everything, nothing was clear no matter how much we asked, all we heard was "we don't know". So, when I knew we were coming next door to Eye Care for Animals, I was understandably concerned we'd have the same experience. But, Eye Care for Animals was great and the opposite of the animal hospital next door. I wanted to comment because based on my experience, they genuinely earned a positive review. If you have to go, I hope your experience is as positive as mine.
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