Stopped by this shop because I saw the words 'FREE DIAGNOSTIC ' boldly emblazoned on the front of the building to see if they'd look at why my check engine light was on and just read the code.
Well the person told us that to do a diagnosis it would be $95.00. The good thing was that that $95.00 would be applicable to the repair work if done at their shop. Sounds fair.
But why have 'FREE DIAGNOSTIC ' on the front of your building if you don't even want to hook up a code reader to my diagnostic port under the dash that would take all of ten minutes or so to tell me what's wrong with my vehicle? I mean I get it, I even might have had my car repaired there since we were on vacation and it stresses me out to see that check engine light on.
Remove the FREE sign, it's misleading.