the staff and the dentist are really nice and very accommodating. I gave if 1 star because I felt like I almost DIED in this dental office, I was given an epinephrine medication that's supposedly mixed with their choice of anesthesia during a deep cleaning! yes... just a deep cleaning not even a serious dental work... the hygienist did it. I was not given a warning or I didn't know that the said anesthesia would contain That kind of anesthesia with epinephrine.. but I have a heart condition (simple heart murmur) and that could have cost me my life coz epinephrine is an adrenaline drug which causes elevated Blood pressure and elevated heart rate so figure it out... couldn't breathe good for good 2 mins and my heart feels like it's gonna come out of my chest.. I blinked my eye and thought I was going to past out... it was the scariest thing of my life!!! the fact that I can die right there just having my teeth cleaned and will never be able to see my children and my family.. so that's what the bad review is for. pretty serious for a regular dental visit. I must say though that the dentist and staff are very nice.. I would have given it 5 stars if it wasn't for that incident. just be careful and make sure U know what you're given prior to any dental work so u can expect it!