Everyone was very friendly and I made an appt due to them always being pretty busy. They asked if I wanted some water which was nice. The lady who did my nails did a wonderful job but very quiet. I prefer someone just a little talky. My nails are beautiful. As I was leaving, I asked if they did nail art. I'm a big game of thrones fan and want some weir wood trees painted on my nails that I saw on Pinterest. They look awesome. He said they could do it so I'm getting it next time!