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  • We used New Beginnings for our move from Hickory to Charlotte earlier this year. The men that came to pack up and move our belongings get a 5/5 star. Unfortunately, Michael Blair, the owner, knocked it down to a 1 star because of his horrible service. He was incompetent, inconsiderate, and unprofessional. After the men had completed the job (even adding an extra stop to our storage unit at no charge), we had to wait around in the parking lot for an hour trying to pay Michael. The movers, as well as my fiance and I, called multiple times telling him we were ready to process our credit card. After many excuses, no apology, and an hour later, it was finally processed. I have never had to work so hard to GIVE my money to somebody. To add insult to injury, he charged an extra $100 for no reason, so we then had to deal with calling back and getting that charge reversed. We warn everyone we can to stay away from this company. Again, the guys were truly great, but Michael ruined the entire experience.
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