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  • I have gone to this salon a few times before and had not had such a horrible experience as I did the last time. I went in for a cut and color. My hair was long, almost close to my behind. I had a few layers and asked for the shortest layer to be blended in to the rest of my hair. I didn't want a lot taken off the ends and asked that only about an inch be cut off the ends. They started with the color which was fine at the time, but not true once I got home and looked at it in different lighting. It was blotchy. OK, I could deal with this color....Whatever. But when it came to my cut I think the student had no idea how to layer hair. She left my hair with very short layers that it looked as if I had a very long mullet. Not even the instructor was able to fix this huge mistake. When I heard her tell the student that she had "cut into it", I knew something was wrong. Seriously, all the instructor and the student could say was that they were sorry. Oh yeah, the instructor said that I didn't have to pay for the hair cut. I was so upset with what was done to my hair and the way it looked that I asked them to cut off seven or eight inches so that it could blend in with the rest of my short hair, and look somewhat decent. I can still see the choppyness of my hair and it is still not even half way decent, but after the hair is cut, there is really nothing that can be done. After I got home and really started going through my hair, all I could was cry and scream. Oh one other thing. Because my hair was so long they had to use two extra bowls of color and I was charged for those two bowls, this would not be a problem had I gotten the haircut that I asked for, but being that my hair was so short afterwards and had I gone into the salon with that short of hair I would not have had to have two extra bowls of hair color. I know that these are students and I expect that they will make some mistakes some times but this was HUGE. I don't understand how they could put a student on the floor to work on clients if the student doesn't understand the basic concept of layering. Currently, I am waiting very impatiently for my hair to grow back so that I can have someone that knows what they are doing, fix my hair. I say "IMPATIENTLY', because everytime I do my hair I am reminded of what it used to be compared what it looks like now
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