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  • Found their website after going by many times, I filled out the application online and got a voicemail the next day saying I was pre-approved, lie #1. I filled out the online app for a particular Ford Escape so I was excited. When I got there they had five cars for sale, not the 25 plus on their website, lie #2. While waiting for the dealer I thought I was working with another guy walks up, nice guy and we started talking about the other cars they had. It was pretty clear talking about a Kia Sorrento that he knew nothing about cars, I ended up showing him how to tell if it was a 4 or 6 cylinder. Ok so luckily I knew enough about cars to know what I was looking at, he had me looking at a white 2012 Kia Soul, not at all what I went in for but it met my needs. As it turns out it was out only because a couple had just been looking at it but walked away from the deal, I kept an open mind though. Being a car nerd I asked what engine it had so my my dealer googled it, says it was a 2.0 liter which I hoping and that it was all wheel drive (I was 90% sure Souls only came front wheel drive) but not being sure I kept quiet. So we go inside to crunch the numbers, on the online app I put I had $500 to put down, he had asked if I could do $1000, I reluctantly said yes, meant I'd be eating raman till payday but also meant I didn't have to take the bus home. My dealer went and talked to his guys and came back and asked if was good with the $1000dwn and $280/mo for 36mo, I agreed. Of course nothing we agreed on was going to work once they talked to the bank, they now wanted more down and wanted me to promise more towards the down in two weeks. By that point I left, pissed that I had wasted so much time. When I got home I got a call from the sales manager there telling me they would accept $1200 down, I agreed to return the next morning. The next morning I message the salesman asking if can confirm the engine, he admitted it was the 1.6 liter, I said that their price of $7999 was too much, he seemed to be on my side. He came back and said it was $5300, ok so 8 grand to 5300, now we are getting somewhere. So obviously I inquired on how that would change the down and/or monthly payments, and was told $1200 down and now $280 a month. As it turns out his sales manager told him $5300 but failed to mention all of their fees made it, hold your breath,...... $8000. They kept telling me to come down but I was done at that point. I know this review was long but I'm hoping mine and the other reviews on here will discourage folks from going down, there are hundreds of dealerships in the valley to choose from. I did end up getting my Escape. I should also mention that I was inenvertly told that they buy their cars at auction, run through the car wash and change the oil, that's it.
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