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  • I stopped in while in AZ on a business trip; was craving their chicken strips. Upon entering, I waited for a solid 3 minutes before anyone even greeted me. Let me say it was not busy at all so why the hostess was not at the door is beyond me. Upon being asked if I needed help, I was directed to the bar to place my to-go order. There were 2 bartenders working, about another 3 minutes goes by before they even greeted me. They did look at me, but went on about their conversation. Finally one came up to me and asked if I needed something, I mentioned a to-go order again.. I finally received a menu and was ready to order about 30 seconds later (I love hooters, I always have to ask my husband if we can go. haha) I was able to watch about 5 plays in the Sunday night football game before the girl came back to take my order. When I finally ordered, the service was fast. The kitchen had my order out in no time. The girl was relatively friendly, but the wait time for not being busy really nerved me. Once I paid and left a 20% tip, I didn't even get a "thank you" or "have a good night" I worked in the service industry for quite some time and the level of customer service I received that night was not up to par, not even close. The food was good tho. Kudos to the kitchen staff that night.
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