We had a day of getting random odds and ends trying to finish up our new home. A rude woman named Cheryl(?) or Sherry(?) (I only glanced at her name tag) did not help us find what we were looking for.
I asked to speak to a manager and a lovely woman came up to the front and I explained the situation that occurred moments prior and she apologized for our misfortunate experience. I said that I'm not usually one to complain but I thought that the woman's attitude needed to be addressed. She was very nice and took care of us.
Overall, some items we went for weren't there but the manager was very nice. :)