Sweet Frog opened a couple (few?) years ago and was very fun. I started taking my kids there. Then I downloaded the app, which got me five free punches. But today when I logged into the app, I discovered that it had forgotten all my punches and said that I have never received or redeemed any. What? GONE.
Here's a fun hint; log out of the app to see how many valuable coupons are current. There are 15 coupon offers, including $4 small cup (no weigh) and buy one get one free. Log back in to the app to discover that there are no current coupons valid in Stow. All the offers you saw are from other locations (e.g., Florida).
Now I feel ripped off. What a worthless app that makes my experience WORSE instead of better. I'm done with Sweet Frog.