Received a hat as a gift that was purchased from this store. Sadly hat sizes are very hit & miss. Went in to exchange the size and was told that I can't even exchange it for a different size without a receipt. The guy I talked to was very rude and said, "how do we know you didn't buy it somewhere else?" Um how about the tag that says Cactus Sports?? The hat has all tags and is obviously brand new. Horrible customer service, don't spend money here.