Not the first time I had a bad experience with Classic Air Aviation.
First time was when they still offered scenic tours with gopro option. I called the day before to confirm flight and to make sure the gopro would be set up (it was for a proposal). After being reassured it would be set up, the day of it wasn't. After I told him that we didn't mind waiting for it to be set up he refused to.
The most recent time was today when I booked a captains flight. It had been about 3 years since the last time I had booked with them. I wanted to give them another shot. I made the booking a month in advance, online like I was instructed to. Called same day That I made the booking to make sure it was going to be for the Captains Flight with an extra passenger. Lady on the phone said it was fine and all booked. Two days before the flight I called to confirm the Captains Flight was scheduled and was reassured it was. One day before the flight they called me to confirm. I show up and low and behold they didn't have it scheduled! This was after being reassured 3 different times that it was!
If you are going to go with them make sure you get something in writing! They didn't seem too apologetic. They tried to make it seem like I was lucky that the could book me for the following weekend.
Horrible experience.