I always take the time to place any garbage on the passenger side floor to make it easy. When I say garbage I want to be very clear, empty Mcdonald's bags, crunched up papers and empty cups. I specifically purchased the Fireworks wash as I really wanted to make sure that the dash, doors & center counsel were wiped down hopefully with some sort of product. When I went to pick-up my "CLEAN" car ALL of the garbage was still sitting there on the floor. I resisted the urge to throw all of this trash right on your driveway and without saying a word made several trips over to your garbage to throw these items out. your employees watched me without giving any assistance. There didn't seem to be a "Manager" type there or I would have complained then. 80% vacuum at best, 10% dash wipe down at best, and 40% effort from customer
(me) to complete the job at home. TNT used to be my go to. I would drive past Cobblestone because you used to put in more effort and I got a better wash. No longer!!! I truly wish you the best of luck. This place needs a manager on premise at ALL TIMES who is looking at quality control?????
UPDATE: I sent an contacted them on Sunday about my experience and have not heard anything. Apparently they just changed ownership and could care less.