I've been to Brazilian steak houses in the US (Churasscaria Plataforma and Texas de Brazil). And it's clear that Toronto, particularly Copacobana needs competition. Based on our most recent dinner at the Eglinton St. E. location, it will be our last visit. However, we will continue to visit the Niagara Falls location which needs to stay competitive with Brasa.
We were relegated to a 4:30 pm reservation as they indicated that was the only seating available for our party of six. To be fair, we made the reservation three days prior so I get it. But when we arrived at 4:20 pm (they even called two hours prior to make sure we weren't going to be late), there were only six other people seated. Our party of six was to be seated at the table closest to the front door but we questioned the woman seating us whether the carvers would get to us if we had that table and she assured us we would. She also reminded us of the two hour seating limit and we told her we understood.
Issues
* So even though we arrived EARLY for our 4:30 pm seating the first carver didn't appear until 4:55 pm.
* Given the location of our table, we never made the first round cut ... we were served our meats 5 - 10 minutes after other tables
* Washrooms remind me of Spadina China Town Chinese Restaurants ... they seriously need a coat of paint and refinishing
* our server was nice enough but she was slow ... to be fair to her, the restaurant probably did not have enough servers on the floor for our seating time
* can you believe we left after our 2 hour seating still hungry ... that's the result of the slow stream of meat and the poor table location we were given
The Good
* as always, the meat was very well cooked and tasty.
* the show is always a treat
Conclusion
* as noted above, we won't visit again and we'd go out of our way to tell people not to visit the Toronto location because it's not a cheap night out and you want to enjoy the entire experience if you're spending that amount of money.