After reading the Yelp reviews for this location, I decided to come in for my first Brazilian wax ever. Their online scheduling option is suuuper convenient. I came in and the receptionist was really friendly, also there's hardly a wait time. The esthetician that took care of me was extremely helpful and talked me through the whole process. It was assuring and informative, I felt completely comfortable through everything. She also gave me maintenance and aftercare instructions. Their maintenance program is awesome! I faithfully come back every month, and every experience is just as good (minus the inevitable pain lol). If you're looking into a wax, I wholeheartedly recommended this place! My preferred esthetician is Inna, she's very sweet, knowledgeable, funny, and thorough with her work. However, all the ladies working there are great.