My fiance and I went here for a few cold drinks while we were waiting for her sister (we were all going to see the nearby Titanic exhibit). The line wasn't very long, but the wait was. I wondered, why on earth is it taking so long? Turns out they only had ONE girl working behind the counter. Just one. I know it's a small Starbucks but it's in a crowded food court. The poor girl behind the counter (I can't remember her name, but she was wearing glasses and working on Tuesday July 28th at about 3pm) had to take down orders, bring more baked goods from the back, and make drinks all by herself! She was very fast but there's no excuse for the management do this this.
The drinks she made were perfect and our cake-pops were fresh and delicious. Give her a raise or have more than one person behind the counter in the middle of the afternoon...seriously.