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  • Applee's Server in Tempe Added $5 Tip to my Credit Card Receipt Dyllan S. He was already paid a $9 Cash Tip. So I'm visiting from NCAL and me and the parentals decide to go visit this Applebee's. Hurrah I say. I haven't had half priced pretzel sticks and beer cheese in years after Applebee's in Fremont charged me $8 extra for extra dipping cheese for the pretzel sticks (the promo picture showed a whole bowl but the actual quantity received was barely enough to dip 3 of 6 pretzel sticks). We are seated and get to semi choose our booth. We get our waiter. He's a "yeah cool, sweet" apathetic millenial guy named Dyllan S (Remember this because he should not be working at any restaurant ever) My parents ask about the PBR special. It's $2.49 for the Brewtus. My step mom says I thought it was $2. I ask the waiter. Is the 16oz $2? He ignores me and goes on to say that the dos equis, etc. etc. is $2. So what about the 16oz PBR? Never addressed. Suspecting he doesn't know. Ask questions about the menu. Waiter clueless. Hear him give multiple excuses to other parties that he's only been working there for 2 weeks. Yes, so why don't you know the menu, prices, and food? My parents order the 2 for $25. My Dad's riblets absolutely horrible. He was struggling with them the entire meal. He said no meat. It's flat bones and weird. I think he actually ordered extra riblets but wishes he wouldn't have. My step mom seemed to be happy with her fiesta chicken. I ordered the 6 oz sirloin (I know steak at Applebee's but I didn't really like anything else on the menu). When I first ordered I noticed that the sides were only vegetables or potatoes. I asked the server so no salads are includes as sides? He gives some BS answer. No but you can order a side salad for like $3 and it's a lot and you'll have extra. OK how much is it really since you've already proven you know nothing about prices and menu? I opt out and just get broccoli. I had A-1 sauce new bottle but there was still something off about my sirloin. Didn't get sick so that's good. We're done. I pay for the meal with my CC. Parentals are not happy so I say hey pay for the tip. We gather the money. $9 cash on a $47.97 tab after tax so Dyllan is getting 20% tip for service I personally would have rewarded a 5% tip to. I'm reviewing my credit card statement today. Hmmmm there's a charge for $52.97 at Applebee's. I have the top level receipt. Our total charge was $47.97. The server added a $5 tip on the the credit card receipt. I call my cc company. They say dispute with Applebee's. I call Applebee's and get a hold of Lou the Manager at the time. He's going to refund my $5 but he asked nothing about my receipt number. I wanted to verify the loser server was actually Dyllan S. He said Dyllan was there for one day and borrowed from another store and that adding tips was a fireable offense. Well you gotta have some better proof for firing Dyllan because he did steal money from me so I'll be contacting Applebee's again to see what's happening.
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