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| - I am shocked that this place doesn't have their own entry yet. Time to change that because while this facility is part of Scottsdale Healthcare Osborn, it is a stand alone facility with everything you need in one locations.
I am currently 9 months pregnant with my first so this review is based on my four experiences with complications I had that lead me to the triage department and a four day stay at Labor and Delivery.
One of the best things about this facility is that it is stand alone from the hospital. You have your own building away from the hustle and bustle of the main hospital. You have your own entrance, your own triage center, and your own staff specific to OB which helps in having nurses and aides who understand what you are going through.
When you come in they are quick to get you checked in and taken back to the triage area. There are about 7-8 beds in triage and a staff dedicated to that area. 3 out of 4 times I had amazing staff in the triage area of the facility. The only poor experience is when they didn't believe the information I was relaying based on when my personal doctor told me. This was rectified the next day by a very stern phone call from my regular OB. They are extremely helpful in getting you comfortable, hooked up to the monitors, and assisting your through out your stay. Three out of the four times I was in triage for a couple of hours, monitored, treated, and sent home. The fourth time I was admitted. Attached to the triage center is 2 operating rooms for c-sections. Again one stop shop.
The facility has a level 2 nursery on site if needed but they encourage the baby to room in with mom. Be for-warned, if you have a preemie baby or one with complications they may be transferred up to the Shea site which has the the level 3 NICU.
The Labor and Delivery rooms are spacious and are equipped with everything you need to labor and deliver in. The private bathroom has a shower and a jet tub to help you relax. I spent four nights on L&D for pre-term labor and hooked up to several IV's. The on-call doctors and nurses were beyond wonderful and accommodating to us while we were there. They explained all of the procedures I was facing and what meds did what and how I would react to them. They bought me a table top fan to help with the overheating side effects from the meds. I felt like I was demanding at times but they said I was a pretty easy patient. Dr. Moon was my on call doctor over the weekend and she was thorough, engaging, and extremely helpful.
I did not have a single nurse ratchet during my stay. Some were not necessarily as talkative as others but all had very good bedside manner and were polite. The rooms are private and spacious although I do know that the post labor rooms are a little smaller. It is very quiet and I hardly ever saw or heard any other patients unless I was in triage. The hospital food is okay...it's hospital food, but they are okay with you bringing in outside food.
While It stinks that I've already had so many experiences there already, it puts my mind at ease knowing that I will be well cared for when I go in to active labor.
Highly recommended.
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