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| - I almost decided on 1 star, but I went with 2 simply because my wife's food was good. I took my family (wife + son), to Coco's because I had a 20% off coupon. It was not busy at all, around 7pm Saturday night. First we waited about 5 minutes standing by the front before anyone acknowledged we were there. 5 minutes isn't bad, but considering it was dead in there, I expected quicker greetings. I ordered a Bacon Avacodo cheeseburger, no tomatoes and no sauce with mayo on the side. My wife ordered a steak, and my son ordered chicken fingers/fries with ranch. Our drinks were served, but we were not given straws and didn't see the waitress for another 5 minutes in order to get some straws. My burger was not very good. The meat tasted very plain, hardly any flavor. The burger was missing cheese, and had tomatoes on it even though I asked for no tomatoes. The server that brought the food asked if we needed anything else to which my wife asked for A-1 sauce. The server said ok...well guess what another 5 minutes later we still had no A-1, so 1st opportunity my wife asked the waitress for some. My son didn't like the chicken fingers which is crazy because that's all he eats at fast food. My wife said the steak was ok. Lastly, the RANCH that I had with my fries was terrible. It was not mixed at all, I had HUGE chunks in it. There was one chunck that took up about 60% of the cup it came in. I had to stir it myself, and it still wasn't very good. Overall, bad food, and worse service. It wasn't worth the 20% off I saved from the coupon. Anything more than free, was paying too much for this.
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