After finding that one of my classes this semester called for a book a week, I decided that ASU didn't deserve all of my money and that I would try this place. Best decision ever. I walked in and talked to the first person that I saw behind the counter (I'm pretty sure his name was Kevin) and he was honestly the most genuinely considerate person I had ever met. He knew exactly where to find every book and, even though he was clearly in the middle of something when I first walked in, he took a break to walk me around the store and help me find my list of nearly 20 books. Although the store itself didn't have even a fifth of what I needed, the customer service was remarkable. He even suggested other books that I ended up buying because he seemed to really know his stuff.
I highly recommend this place and walked away all smiles. (On a quick side note: I checked out 3 other bookstores similar to the concept of this one and everyone I asked to help me at the other stores was completely useless and almost rude. So, save yourself the time from trying other places, like Bookmans, because I already did that for you). Changing Hands FTW! :)