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  • Whoever is running the shift at this store this morning of 9/14/17 at 10am needs major additional training in customer service. A coffee place needs to have hot coffee which your Hazelnut was not. Also, please tell her that when a guest request their receipt not to pick it up out of the garage can and try to hand it to you. I mean, seriously what is that?!!! This is a restaurant for Christs Sake! And as one of your health inspectors for Phoenix why would I want to eat at a place where the manager grabs something out of the trash and was then intending to go back to handling food. Terrible customer service and terrible food safety practices. Starbucks is right down the street....save time, money and energy and go there.
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