This is not a hole in the wall. It is a line in the wall. They do not have their own seating, but the corridor has a few tables for maximum exposure to the hordes of ants walking aimlessly one way or the other and, of course, walking two minutes east gives one access to the food courts.
The service here is good. The girl working mornings is polite. Keep that up.
Both the latte and the hot chocolate at SJCB were disappointing however. They were not bad, and obviously they were better than Starbucks, but then again who or what isn't better than Starbucks? With that said, all the accolades about SJCB's coffee are a bit of an exaggeration.
The latte and hot chocolate could use a little bit of depth and taste. I tasted too much foam and water and not enough richness. Both beverages could be a hotter as well. The 'hot' chocolate was a lukewarm water-chocolate. Not as bad as it sounds, but nothing special here either.
I think Second Cup remains my favourite coffee/latte/hot choco.
They only accept cash.