Absolutely the worst decision I ever made for home security. After being a valued customer of 15 years and wanting to leave. You have to give your 'first born' to get out of the contract. Cheap equipment added to it makes me furious. They would rather charge me for the next 16 months than make me happy, after 15 years of service. Other providers don't lock you in for 60-months. Hats off the salesman in 2014 that steam rollered over the fine print!