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  • Had a pretty terrible experience with the young man at the drive through. I typically only comment when I have great experiences and usually Lenny's is excellent. Stopped by for some Friday evening chili cheese fries and a shake. My aunt actually just wanted an ice cream sundae. First off the kid had a major attitude and kept making us repeat the order through the drive through and scowled at us as we pulled up to the window. Secondly when my aunt asked what comes on the sundae and he said usually nuts but they were all out. Well that is unfortunate but it is what it is. She then asked if it had whipped cream on the Sundae. The young man said they used to but they got in trouble for putting whipped cream on the sundaes and they could only put it on the shakes??.. He passed the blame to the manager which I thought was kind of strange. He also did not even offer to do an up charge on the whipped cream You would think they least they could do since there was no nuts, is offer free whipped cream but we were not even asking for that. Overall the experience left us confused and made me think I would avoid this overpriced ****hole in the future. Clearly the young man was either having a bad day or was just really freaked out that a customer might want a sundae with the traditional ingredients. Also a smile and a friendly attitude goes a long way when you cannot accommodate a customer.
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