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  • Ate at Moe's on Monday 2/12/18 at 6:54p. Wasn't very crowded at this time, yet all of the open tables were dirty. After checking out, we asked the cashier if she could have someone clean our table. She said she'd send someone over. After waiting 5 minutes, we cleaned the table ourselves by using napkins and water from the soda machine. After we got settled, we went to the salsa bar and found it needing attention. It was a mess and many of the salsas were empty. I went back to my friend working the register and requested to speak with the manager. The manager seemed overwhelmed and explained that they were understaffed with only 4 people working that day. I noticed that the food prep area was also filthy with food scraps on the floor. The manager said they were doing the best with what staff they had working. There was no sense of urgency in meeting the customer's needs. I completed the on line survey and expressed my concerns. Gave my email to be contacted about my visit. Have not heard back from anyone. On a lighter note, I ordered my favorite meal joey bag of donuts. It was very good minus the salsa that wasn't available due to them being understaffed.
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