I had to stay here for a business trip during Magic (the fashion convention) with my boyfriend's company accommodations.
Literally I have never slept in such an uncomfortable bed. Turns out that some of the beds have no floor board (not sure if that is the correct terminology) and the beds feels mushy and have no support.
I don't usually experience back issues after sleeping but this bed made me so sore I woke up and took ibuprofen to deal with the pain.
After complaining to the front desk and house keeping department and almost booking a flight back to Burbank... (A bad night sleep made me not want to be there any more because I was having day nightmares of the upcoming night) The bed did not get replaced... Then my boyfriend complained and followed up with everyone and eventually the housekeeping department installed the floor board and we had a slightly better nights sleep.
Should it really take 4 complaints and half a day of waiting to make one's bed sleep worthy? My boyfriend and I are not your typical bad back people and I have never in my life complained about a hotel bed up until now.
To make matters worse our room was being cleaned around 7pm when my boyfriend got back from his fashion convention and he needed to shower and change. The house keeping department had hours to clean it and it never happened. Needless to say we both were floored with the level of service at what appeared to be a nice hotel on the surface.
Because of all the tragedies occurring I called Cosmo and was so close to switching our rooms and moving hotels. Since this was a company trip and we were not planning on paying for a hotel elsewhere we stayed put. Also I had all of my toiletries and suitcase completely unpacked so it was not easy to just get up and go.
Moral of the story is Vdara should put those floor boards on every one of their beds and no one should be waiting hours to make their bed suitable for sleeping. Vdara take note please. If someone wants a mushy bed and back pain then they can call you to have it removed.
Overall this is a very quiet hotel, do not come here if you want your hotel itself to be lively & fun. The Vdara pool area closed so early that we had to go to the Aria pool. I am assuming Vdara closes early to save money... We went to other pools and they were popping with people and music while our hotel's pool looked like a ghost town.
Other issues with our company rooms-
My boyfriends one brother said he had no shower pressure in his shower. The other brother said they got a handicap room- he said the tub was built differently.
And to top it off when we came back at midnight their was dirty laundry in the corner of our hall next to several doors within a few feet of our bed. Talk about nasty!!!