About: http://data.yelp.com/Review/id/cgasD9sP2aQ1f4BmJY9w-g

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About: http://data.yelp.com/Review/id/cgasD9sP2aQ1f4BmJY9w-g Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-10-12 00:00:00 (xsd:dateTime)
itemReviewed	Americano
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	I gave my parents a Groupon to Americano for my Mother's 83rd Birthday. I use to live in Bratenahl and thought this would be a special way for them to celebrate. I now live out of state. They celebrated on Friday night and here is their review of Ameicano. I am embarrassed that this was the dining experience I gave them for this special occasion. It was memorable - all for the wrong reasons. My parents had a terrible experience at this restaurant on August 20th. They reported that the setting and gardens are lovely. They were slightly disappointed that they did not receive a window table as requested. They were served nicely prepared cocktails and appetizers were brought promptly to the table. They ordered their entrees at 7:50 pm. They both ordered the duck. Then the waiting started ........ they waited and waited. People were seated after them received their entrees while my parents kept waiting. A little before 9 pm a waiter - not the one that took their dinner order - asked if they wanted to order dessert. They told the waiter that they preferred to have their entrées first. The waiter seemed surprised and said he would check but never apologized. People who were seated near my parents, inquired on their way out of the restaurant, about what they ordered that they were waiting so long for their food. During the wait their water glasses were not refilled and no came to their table. They said that there were a number of servers and other attendants buzzing around the dining room. Their entrees were served at 9:15. The Duck was presented with sweet potatoes and carrots. The disappointment continued, the duck tasted like a prepared frozen food that had been re-warmed! The maitre'd asked my Dad, "Are you enjoying your evening?" Always the gentleman my dad responded, "I rather not answer ". It was very disappointing dinner experience and not what I had planned for Mom's birthday. I can understand a bad night in the kitchen or in the dining room. I cannot accepted my parents waiting for nearly 90-minutes for their dinners or being ignored, water glasses not being refilled, and no apologies extended. My Yelp recommendation to Clevelanders and tourists is to avoid the Americano and celebrate and dine somewhere that takes more pride in their entrees and service.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Ellen

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