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  • Love the location, the shop has a great atmosphere. Very nicely decorated and staff was nice . My issue is the largest coffee is normally a small compared to most coffee shops. I specifically asked if they had heavy cream and was told yes. I asked for a sugar free Carmel latte with heavy cream instead of milk and no foam . I watched her pure half and half in . When she handed me my coffee I asked her if that was with heavy cream. She said yes, I said , I saw you pour half and half . She then informs me they don't have heavy cream and half and half is the "heaviest cream" they have. Never offered me a refund or an exchange . I can't even taste a hint of Carmel and she didn't pour without the foam . So basically I paid for something that I didn't even order. I had such good hopes for this place since I refuse to go to SB. I have been trying to support small local coffee shops and when I heard of this one was very excited . Not sure if I will give a second chance .
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