The DEA should plan an undercover sting operation there, because whatever substance they use for the batter must certainly be illegal in the 50 states and territories. That is some potently addictive tasty chicken they serve there.
The inside is juicy and tender due most likely to a phenomenal brining method, but the fried batter is what stands out. Surprisingly still light and not overly greasy.
The side sauce option is good, but in my personal opinion not what makes Cane's an outstanding fast food option.
As for the rest of the sides on the menu: Greasy carbs, fried carbs and fatty greens (Toasted Texas Toasts, french fries and coleslaw). I usually skip the sides in fear of turning to carbs myself. It is just too much of it.
If you go for a side, the Toast are good but maybe too greasy when already eating fried chicken. Fries are actually not too bad, but Cane's will never win "Best Fries" award. Cole slaw is better than KFC (I know. Why make a comparison to something not worth it).
As for service, the staff is always very courteous, friendly and thorough (Even though in the past they forgot 1 of my chicken fingers on a drive-thru run).
Note to any federal agency conducting an investigation into the goodness of those fingers: I'll be happy to watch over the seized evidences. It'll be perfectly safe.